Privacy policy

Privacy Policy

Your Information Deserves Thoughtful Handling.

This Privacy Policy explains what information may be collected when you interact with Mivqelun™, why it may be used, and what choices may be available to you.

Mivqelun™ respects the importance of privacy and aims to handle customer information in a transparent and responsible manner.

This policy applies when you visit our online store, browse products, place an order, communicate with our customer support team, submit information through the store, or otherwise interact with our ecommerce services.

In this Privacy Policy, “Mivqelun™,” “we,” “us” and “our” refer to Hangzhou Xixi Zhixiang Digital Technology Co., Ltd.

By using our store, you acknowledge that personal information may be collected and processed as described in this Privacy Policy, subject to applicable law.

Information We May Collect

Personal Information Connected to Your Shopping Experience

The information we collect depends on how you interact with the Mivqelun™ store, the features you use and the information you choose to provide.

Where Information Comes From

How Personal Information May Be Collected

Personal information may reach us through several different channels.

How Information Is Used

Using Information to Operate the Mivqelun™ Store

Personal information is used where reasonably necessary to operate our business, provide products and support customers.

Marketing Communications

Promotional Messages and Customer Preferences

Where permitted and where the appropriate consent or legal basis exists, we may use contact information to send marketing or promotional communications.

Promotional communications are separate from important transactional messages such as order confirmation, shipping updates, return communications and customer support responses.

If you choose to stop receiving promotional email, you may use the unsubscribe method provided in the relevant marketing message.

Even after opting out of marketing communications, you may continue to receive non-promotional messages necessary to service an active order or respond to a request.

Cookies & Similar Technologies

How Store Technology May Recognize Your Visit

Our ecommerce store and service providers may use cookies, pixels, local storage and similar technologies.

These technologies may support functions such as remembering your cart, maintaining website functionality, measuring store performance, preventing fraud and understanding how visitors interact with the store.

Certain cookies or similar technologies may also support analytics or advertising where permitted by applicable law and according to the choices available to you.

Browser settings and privacy tools may allow you to control certain cookies, although disabling essential technologies may affect some store functionality.

Service Providers

When Information May Be Shared

We do not need every service involved in an ecommerce transaction to be operated directly by Mivqelun™.

Information may therefore be shared with appropriate third parties where reasonably necessary to provide products and operate the store.

We do not disclose personal information merely because another party requests it. Any disclosure should have an appropriate operational, legal or customer-authorized basis.

Advertising & Data Choices

Rights May Differ Depending on Where You Live

Some privacy laws use specific definitions for activities such as “sale,” “sharing” or processing for targeted advertising.

Depending on your location and the technologies used by our store, you may have the right to object to or opt out of certain advertising-related processing activities.

Where applicable, requests may be submitted using the privacy contact information listed below or through privacy controls made available on the store.

Information Security

Reasonable Measures, With Realistic Limits

We use reasonable organizational and technical measures intended to protect personal information against unauthorized access, loss, misuse or disclosure.

However, no internet transmission, online platform or information storage system can be guaranteed to be completely secure in every circumstance.

Data Retention

We Keep Information Only for Legitimate Purposes.

The length of time personal information is retained depends on the nature of the information and why it was collected.

Relevant information may be retained for periods reasonably necessary to:

Your Privacy Rights

Choices That May Be Available to You

Depending on where you live and the privacy laws that apply, you may have some or all of the following rights.

Privacy rights are not absolute and may be subject to exceptions or limitations under applicable law.

Privacy Requests

We May Need to Verify Your Identity.

Before completing certain privacy requests, we may ask for information reasonably necessary to verify that the requester is the person to whom the information relates.

This helps protect personal information from unauthorized access or deletion.

Where applicable law permits an authorized representative to submit a request, we may also ask for appropriate evidence that the representative has authority to act on your behalf.

We will not discriminate against customers merely because they exercise privacy rights available under applicable law.

Children's Privacy

Our Store Is Intended for Adult Consumers.

Mivqelun™ is not designed as a service directed specifically toward children, and we do not knowingly seek to collect personal information from children where doing so would violate applicable law.

If a parent or legal guardian believes that a child has provided personal information to us inappropriately, please contact service@mivqelun.com so that the matter can be reviewed.

International Processing

Your Information May Be Processed Across Borders.

Mivqelun™ serves customers across different locations and may work with service providers that operate in more than one country.

As a result, personal information may be transferred to, stored in or processed in a country other than the country in which you live.

Where privacy law requires specific safeguards for international data transfers, we aim to use appropriate transfer arrangements or protections applicable to the circumstances.

Third-Party Services

Other Platforms Have Their Own Privacy Practices.

Our store may interact with external payment providers, logistics providers, social platforms or other third-party services.

Information processed directly by an independent third party may also be subject to that third party's own privacy policy and security practices.

We encourage customers to review the relevant privacy information provided by third-party services when interacting with them directly.

Questions & Complaints

If You Have a Privacy Concern

If you have a question or concern about the way Mivqelun™ handles personal information, please contact our customer support team.

We will review privacy-related inquiries and respond as required under applicable law.

Depending on your jurisdiction, you may also have the right to contact or lodge a complaint with an appropriate privacy or data protection authority.

Policy Updates

This Privacy Policy May Change Over Time.

We may update this Privacy Policy when our business practices, technologies, service providers or legal obligations change.

When an updated version is published, the revised policy will apply from its stated effective or update date, subject to applicable legal requirements.

Where legally required, additional notice may be provided for material changes.

Data Controller

The Legal Entity Responsible for Mivqelun™

Where applicable data protection law uses the concept of a data controller, the controller responsible for personal information processed by Mivqelun™ is:

Privacy Contact

How to Contact Us About Your Information

You may contact us if you have questions about this Privacy Policy, our privacy practices or a privacy request available to you under applicable law.

When submitting a privacy request, please provide enough information for us to identify the relevant customer relationship or transaction without sending unnecessary sensitive financial information.