Payment Option

Payment Information

A Clear and Secure Checkout Experience.

We want paying for your Mivqelun™ order to feel as considered and straightforward as the products themselves.

Available payment methods are displayed during checkout before you complete your purchase. Depending on your destination, device, payment provider and checkout configuration, the methods available to you may vary.

Before confirming an order, please review the final order value, shipping charge, delivery information and selected payment method carefully.

Currency

Understanding the Amount You Pay

Product prices, shipping charges and the final order total are presented during checkout in the applicable store or checkout currency.

If your card or payment account uses a different currency, your bank or payment provider may convert the transaction according to its own exchange rate and may apply additional conversion or international transaction charges.

Any such bank or payment-provider charges are determined by the applicable financial institution and are separate from charges made by Mivqelun™.

PayPal

Paying Through PayPal

Where PayPal is offered at checkout, selecting it will direct you to the applicable PayPal payment environment to complete the transaction.

Payment information entered through PayPal is handled within PayPal's payment environment according to its applicable systems and procedures.

Credit & Debit Cards

Card Payments

Where direct card payment is available, the eligible credit and debit card options will be shown during checkout.

Card availability may vary depending on your country, issuing bank, payment provider and checkout configuration.

Payment Security

Your Payment Information Is Handled Through Secure Checkout Systems.

Mivqelun™ uses authorized third-party payment services and the secure checkout infrastructure available through our ecommerce platform to process customer payments.

Sensitive payment details such as full card numbers are handled through the applicable payment-processing environment rather than being displayed as ordinary store information.

We do not need customers to send complete card numbers, card security codes or online banking passwords to our customer support email.

Payment Authorization

If a Payment Is Declined

A payment may occasionally be declined even when the card or account appears to be valid.

Possible reasons can include billing information that does not match the issuer's records, insufficient available funds, online transaction restrictions, international transaction controls, fraud-prevention checks or other requirements imposed by the payment provider.

Because authorization decisions are generally made by the card issuer or payment provider, we may not receive the exact reason a transaction was declined.

If your payment is repeatedly rejected, please verify your billing details and contact the financial institution or payment provider associated with the payment method.

Pending Transactions

If Your Payment Appears as Pending

In some cases, a bank or payment provider may temporarily display a payment authorization or pending transaction while the order is being processed.

A pending authorization does not always mean that multiple completed charges have occurred.

The timing for pending authorizations to update, complete or disappear is generally controlled by the customer's bank or payment provider.

If you are unsure whether an order was successfully placed, please contact service@mivqelun.com and provide the email address used at checkout together with any order number you received.

Duplicate Charge Concerns

If You See More Than One Transaction

If your payment account appears to show more than one transaction for the same order, please first check whether one entry is marked as pending or authorization-only.

If you believe that multiple completed payments were actually collected for a single order, contact our customer support team with your order number and the transaction information visible to you.

Please do not send full card numbers or other sensitive banking credentials.

Order Confirmation

Payment Does Not Replace Order Confirmation.

After completing checkout, please review the order confirmation information provided by the store and check the email address used when placing the order.

If you see a payment-related entry from your bank but do not receive order confirmation, contact our support team before attempting repeated purchases so we can help determine whether an order was successfully created.

Billing Information

Please Enter Accurate Payment Details.

Billing information should be entered accurately and should correspond with the details recognized by your card issuer or payment provider where required.

Incorrect billing information may lead to authorization failure, additional verification or cancellation of a transaction that cannot be successfully completed.

Transaction Review

Some Orders May Require Additional Verification.

To help protect customers and the store, certain transactions may be subject to additional automated or manual payment review.

Where reasonably necessary, we may request limited order-related information to confirm transaction details before fulfillment.

We will not ask you by ordinary customer support email to provide your complete card number, card security code or online banking password.

Refund Payments

How Approved Refunds Are Returned

Where a refund is approved under the applicable Return & Refund Policy, it is generally issued back through the original payment method used for the purchase.

After a refund has been submitted, your bank, card issuer or payment provider may require additional processing time before the funds appear in your account.

The time taken by a financial institution to post a completed refund is outside the direct control of Mivqelun™.

Available Payment Methods

Checkout Is the Final Reference for Payment Availability.

Payment options may change from time to time due to provider availability, country, transaction value, currency or technical configuration.

The payment methods displayed during checkout at the time you place your order are the methods currently available for that transaction.

If a payment method is not displayed at checkout, it may not currently be available for your order or destination.

Payment Support

Questions About a Payment?

If your question relates to an order that has already been placed, please include your order number and the email address associated with the purchase.

For issues involving card authorization, card limits, blocked transactions, foreign transaction restrictions or account-specific payment decisions, you may also need to contact your bank, card issuer or payment provider directly.